Reservations Our reservations desk is open
six days a week. Please call 972-877-2665, Monday through Saturday,
during regular business hours. Our friendly spa concierge will assist
you. When making your reservation please let us know if you have a Gift
Card.
Scheduling Appointments We recommend calling a
week or two in advance to schedule your appointment. Those wanting to
schedule multiple appointments or Saturdays should call as soon as
possible to accommodate your preferred appointment day and time. Do
check with us for even a last minute request or ask to be put on notice
of any cancellations.
Cancellation Protocol Thank you for understanding we
make our living by reserving time for our clients. MarveLASH requires a
24 hour notice of cancellation for all single services. For multiple
services or specials, a 48 hour notice of cancellation is required.
Gift Giving Gift Cards may be purchased
for any monetary amount and can be used for services and retail items.
No coupons or discounts may be applied toward the value of a Gift Card.
A monthly service fee of $5 applies to Gift Cards one year after
purchase. Gift Cards may be purchased by phone to be mailed for a small
postage and handling fee. No Gift Cards or Certificates may be refunded.
On the Day of your Appointment
Please arrive 5 minutes early for your appointment to ensure that your
services run as smoothly as possible. New clients should arrive 10
minutes prior to their scheduled appointment to allow time to fill our
client information. Arriving late will reduce the length of the
treatment. Certain treatments may need to be rescheduled. To ensure the
availability of your preferred appointment time, we highly recommend
scheduling your next visit before you leave.
Jewelry and Valuables
Were sorry, we cannot be responsible for any lost valuables. Please
leave jewelry and watches at home.
Special Note
MarveLASH tries to create a peaceful environment for you to enjoy your
service(s). It would be greatly appreciated if all electronic devices
were silenced upon entering the spa. As a courtesy to all guests, please
refrain from bringing children to the Spa unless they are receiving
services. Remede offers services to those 12 and over.
Thank you for your Referrals!
Refer a friend who may not have visited Remede Spa, and we will send you
a $10.00 Gift Certificate toward and service! Please make sure they
mention you name when they fill out their new client profile.
Gratuities
Gratuities are not required or expected, although always appreciated by
staff members. If you feel you have received a good service you may show
it by offering a gratuity to any Team Members who assist you. A common
gratuity is 15-20% of the spa service(s) you received.
